Changes to how you access appointments and advice coming soon!
Next month we will be changing the way you access appointments and advice from the surgery. These changes will start from 11th September 2023.
The new online consultation system allows you to complete a short online form about your symptoms or concerns which will be triaged by a doctor or nurse. You will then receive a phone call, advice via text message or an appointment depending on the outcome.
This system is designed to improve access and remove the frustration of busy phone lines at 8am.
The system also allows you to submit admin queries, such as requesting a sick (fit) note, repeat medication, test results, update on any referral or request a doctor’s letter.
We will be running a patient education session soon where you can pop in, and a member of the team will show you how to use the new form.
Please keep an eye on our social media page for updates over the next few weeks!